Participant Information Sheet

Title of the Study: The influences of national culture on third party logistics (3PL) outsourcing decision-making outcomes in multinational organisations in the Asia-Pacific region

Principal Investigator: Stephanie Krishnan (email:


This is an invitation to participate in a research study conducted by the following researchers (investigators) at the University of Wollongong. The aim of the survey component of this research study is to:

  1. investigate the influence of national culture in 3PL decision making and implementation., and
  2. identify willing and suitable candidates for a deeper case study.


Stephanie Krishnan
Faculty of Business
University of Wollongong
Wollongong NSW 2522
ph: +61 (0) 412 823 071
+65 9004 8211
Dr Ciorstan Smark
School of Accounting and Finance
Faculty of Business
University of Wollongong
Wollongong NSW 2522
ph: +61 2 4221 5220
Dr Matthew Pepper
School of Management and Marketing
Faculty of Business
University of Wollongong
Wollongong NSW 2522
Ph: +61 2 4221 5419


The survey is designed in the form of an electronic questionnaire either asked verbally of or electronically completed by senior personnel in either manufacturing or 3PL organisations and will take approximately 10 minutes to complete. Data collected will be matched against data completed from other organisations to select the most suitable companies for participation in the case study component of this research. As a result of completing the survey, data will be obtained about the demographic profile of companies from a global, regional and local perspective. The data collected, while not anonymous, will be used only for initial selection and comparison and will not be published in such a way that you or your organisation can be identified. All data will be aggregated to ensure anonymity and no other identifying information will be used in the event of any work being published in academic journal articles for the advancement of knowledge.


As part of the study a core group (3-4) of companies will be selected to form the basis of a case study in to the influences of national culture on 3PL outsourcing decision making and implementation. If you are interested in your organisation being a member of the core group, you will be given an opportunity to nominate yourself at the end of the questionnaire.

You and your organisation’s involvement in the core group case study is voluntary and you are under no obligation to nominate to be a part of this group, or to participate.

If you are interested in being a part of this group, your name and contact details must be provided so that a researcher may contact you. These details will be keep confidential and will not be shared in any publication or other way. A separate Participant Information Sheet will be provided to core group members.

If there are more than 3-4 people interested in being part of the core group, members will be selected based on demographic information provided in this survey.

Apart from the 10 minutes of your time for the survey, and any time spent in looking up the information requested, we can foresee no risks for you. Your involvement in the study is voluntary and you may withdraw your participation from the study at any time and withdraw any data that you have provided to that point. Refusal to participate in the study will not affect your relationship with the University of Wollongong.

This research will provide insight into one of the areas within business outsourcing where relationships fail, and that organisations utilising 3PL services will develop strategies for managing the effect of culture and lead to success in the relationships established. Findings from this study will be published in a thesis and possibly published in industry and academic journals. We will not use your name and the organisation will not be identified in any part of the research.

This study has been reviewed by the Human Research Ethics Committee of the University of Wollongong. If you have any issues regarding the study, you can contact Stephanie Krishnan (Tel: +61 (0) 412 823 071, or +65 9004 8211), Ciorstan Smark (Tel: +61 2 4221 5220) or Matthew Pepper (Tel: +61 2 4221 5419). If you have any concerns or complaints regarding the way this research is or has been conducted, you can contact the University of Wollongong Ethics Officers (Tel: +61 2 4221 4457 or email:

Thank you for your interest in this study.

By continuing in this survey, you are acknowledging that you have read and understood the above information, and that you will be asked to nominate your willingness to participate further in the case study.